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1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can be used to identify you personally. Detailed information on data protection can be found in our Privacy Policy set out below.
Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the Legal Notice of this website.
How do we collect your data?
Some of your data is collected when you provide it to us. This may include, for example, information you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This mainly includes technical data (for example, your internet browser, operating system, or the time of your visit). The collection of this data occurs automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to obtain, at any time and free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this purpose, and for any other questions related to data protection, you can contact us at any time using the address provided in the Legal Notice. In addition, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please refer to the Privacy Policy section titled “Right to Restriction of Processing.”
2. Hosting
External Hosting
This website is hosted by an external service provider (the host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data, and other information generated through the website.
The use of the host is carried out for the purpose of fulfilling our contractual obligations towards potential and existing customers (Article 6(1)(b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online services by a professional provider (Article 6(1)(f) GDPR).
Our host will process your data only to the extent necessary to fulfil its service obligations and will act solely in accordance with our instructions regarding this data.
Conclusion of a Data Processing Agreement
To ensure data is processed in compliance with data protection regulations, we have concluded a Data Processing Agreement with our hosting provider.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal information as confidential and in accordance with the applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data refers to information that can be used to identify you personally. This Privacy Policy explains which data we collect and how we use it. It also outlines how and for what purpose this takes place.
Please note that data transmission over the internet (for example, when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Notice Regarding the Responsible Entity
The responsible entity for data processing on this website is:
Aluxe GmbH
Jan Steufkens
Delbrückstraße 1
47623 Kevelaer, Germany
Tel: +492832 9756352
E-Mail: info@aluxe.eu
The responsible entity is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Legally Appointed Data Protection Officer
We have appointed a Data Protection Officer for our company.
Aluxe GmbH
Jan Steufkens
Delbrückstraße 1
47623 Kevelaer, Germany
Tel: +492832 9756352
E-Mail: info@aluxe.eu
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw your consent at any time. To do so, a simple informal email to us is sufficient. The lawfulness of data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Article 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) OR (F) OF THE GDPR, YOU HAVE THE RIGHT, AT ANY TIME, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR EACH PROCESSING OPERATION CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES TO ESTABLISH, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ARTICLE 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
n the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the data that we process automatically on the basis of your consent or in fulfilment of a contract, in a commonly used, machine-readable format, and to have it transferred to yourself or to a third party. If you request the direct transfer of the data to another controller, this will only be carried out where it is technically feasible.
Access, Erasure and Rectification
Within the scope of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, recipients, and the purpose of the data processing. You also have the right to request the rectification or erasure of this data. For this purpose, and for any other questions relating to personal data, you can contact us at any time using the address provided in the Legal Notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time using the address provided in the Legal Notice. The right to restriction of processing applies in the following cases:
- If you contest the accuracy of the personal data we hold about you, we generally need time to verify this. For the duration of this verification process, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer require your personal data, but you need it for the establishment, exercise, or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
- If you have lodged an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent, or for the establishment, exercise, or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
4. Data Collection on this Website
Cookies
Some of the pages on this website use what are known as cookies. Cookies do not cause any damage to your computer and do not contain viruses. They help make our services more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are what are known as “session cookies.” They are automatically deleted once you end your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can configure your browser to inform you when cookies are set and to allow cookies only in specific cases, to exclude the acceptance of cookies in certain situations or in general, and to automatically delete cookies when the browser is closed. Please note that disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out electronic communication or for providing certain functions you have requested (e.g. the shopping cart function) are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimised provision of its services. Where consent for the storage of cookies has been requested (for example, consent to store cookies), processing is carried out exclusively on the basis of Article 6(1)(a) GDPR; this consent may be withdrawn at any time.
Any other cookies (for example, those used to analyse your browsing behaviour) are addressed separately in this Privacy Policy.
Contact Form
If you send us an enquiry via the contact form, the information you provide in the form, including the contact details you enter, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), where such consent has been obtained.
The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. once your enquiry has been fully processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it (such as your name and the content of your request), will be stored and processed by us for the purpose of handling your enquiry. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in effectively handling enquiries addressed to us.
The data you send to us in the course of an enquiry will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
